What is the booking process?

After having had a look around the site to make sure you like our concept you’ll need to get a price. It’s quite important that you don’t skip a step, as there’s information fed to you at each stage.

1st STEP: GET A QUOTE
To get the price you can go to the quote page – Get a quote – Wacky Wheelers
It’s important to complete this as accurately as possible, as our system makes various calculations for us on distance and travel times so that we can make a more accurate quote. We should respond within the day but do wait for your quote before completing the next step.

2nd STEP : CHECK IF WE’RE AVAILABLE
Once you have got a price, and it’s acceptable, you’ll need to check whether we have availability. It’s another form, but it should remember much of the info you entered when requesting a quote, so it doesn’t take long. Ask for availability HERE.

3rd STEP: COMPLETE A BOOKING FORM
Hopefully you will have aligned a venue’s availability with ours, and you want to go ahead with the booking, so now is the time to complete the booking form. It’s more important to get the form in than decide which size party you want, as once you have us secured we can be more flexible in terms of party size and options. Again, the form will remember much of the info already entered. The booking form can be found HERE.

4th STEP: PAY THE DEPOSIT
Within a day or so after completing the booking form you will receive an estimate generated from our accounts system, and a separate email containing details of the deposit required to secure the booking. Until we receive the deposit you booking is not secure, so don’t delay in paying it (but please wait until you receive the email requesting it!).

5th STEP: PREPARE FOR THE PARTY!
Once you have paid the deposit you will receive a deposit paid confirmation email – and that’s it! You’re good to go. You’ll get a final invoice in the month of the party, and the balance needs to be settled within 7 days of the party. You’ll also receive emails of party timings etc in the week of the party.

Enjoy your party!

How long have you been doing parties?

We set up Wacky Wheelers at the end of 2006 and did our first party in March 2007, so currently we are in our 19th year. There’s rarely a situation we haven’t come across in that time, so know how to adapt our parties to cover most eventualities and personalities!

Can children younger than 4 participate?

Yes of course! The more the merrier! However, we do have some recommendations to make the party run smoother:


Younger Children at Wacky Wheelers Parties

Q: Can younger children join in the party?
A: Absolutely! Younger children are welcome as passengers — they can ride along and enjoy the fun, but they won’t be driving the jeeps themselves.

Q: Why can’t younger children drive?
A: For safety and smooth running of the party. Very young children often don’t yet have the coordination to steer safely at the same time as operating the accelerator, and when the track is busy, one struggling driver can disrupt the flow for everyone.

Q: How do you keep things fair and orderly?
A: We run the party with the same number of chairs as jeeps. After each “go,” drivers leave the track and new passengers take their turn. This keeps the queue fair and ensures everyone gets a ride. Often, younger children can’t yet grasp the concept of queuing, so will jump onto the track before they are supposed to ahead of the kids that have been waiting patiently. Try extracting a younger child that has firmly planted themselves in a Jeep and you’ll understand that it’s no mean task!

Q: What should parents of younger children know?
A: Please help us by keeping younger ones in the passenger role and guiding them to wait their turn. Sometimes little ones are too excited to queue properly, and parents stepping in to “fast‑track” them can cause confusion.

Q: What happens if a younger child tries to drive anyway?
A: If we spot that a child isn’t able to manage the jeep safely, we’ll kindly ask that they remain a passenger. This avoids crashes, delays, and keeps the fun flowing for everyone.

Passengers still get all the giggles, bumps, and thrills of the ride — just without the stress of steering! Think of it as the VIP seat where you can enjoy the adventure hands‑free. 🎉🚙

We request that all those ineligible to drive be given a sticker or something else to easily identify them to our staff.


Can we do a party shorter than 90 minutes driving?

Yes of course! We would charge the same as a 90 minute party though – but in compensation add an extra jeep (foc) so that you get more children on the track at any one time than you would have, so that it works out that they have a similar driving time to than they would have in a longer party. We may also cut out some of the finale items too. We do recommend that everyone is there early though – to make sure we start on time!

What if I want my party to start at a different time to your normal times?

Our normal party times are 10.30 in the morning, and 2.30 in the afternoon. In general that gives us enough time after our morning party to get to our afternoon party. Of course, we may have to adjust things a little if the distance between the two are such that we need more time. But suffice to say, if you want a party that starts earlier than 10.30 or later then 2.30 it’s pretty much a given that we can accommodate it.

However, if you want a morning party to start later than 10.30am, or an afternoon party to start earlier than 2.30pm then all is not lost – we have options! But first – something to consider, particularly for those booking an afternoon party: the more time we have to get to your party, the more likely it will start on time. We’ll be honest and say our record in this department is exceptional : we have been late for perhaps 3 parties in 18 years, once due to a breakdown and twice due to a standstill on the M25 – and even then we managed to get all parties going!

So what are your options?
1: If you are hard and fast on a party time that would mean it wouldn’t be possible to hold a second party that day, then we reserve the right to make a surcharge equal to the value of 50% of your party (excluding extras like medals, bunting, travel time etc).
2: if you wanted a time not far off our normal time, say 11am instead of 10,30, we would do a shorter party so that we could leave at the normal time, but to compensate we would add an extra jeep. So if you booked a 5 Jeep party, we’d provide a 6th Jeep and cut the time, but charge for a 5 Jeep.

One last note about times. We recommend you think about lunch, and the time kids normally eat, which in general is at about 12. If you start a party at 10.30, they would eat at 12! Bingo! But push the party back and you end up with hungry kids during the driving session. Years ago we didn’t specify a start time, and very often had to stop the driving early by request of the parents so the kids could eat.

Do you have insurance?

Yes we do – our public liability is £10 MILLION. Why so much? Because we also do big events – we need the extra cover (most companies only offer £1m) – so should anything go wrong (and it hasn’t yet in all the years we’ve been running) then you can be assured you’re covered. If you would like confirmation we can send you a link to our brokers that gives the details. 

Extra 30 minutes driving time

Our party programme is designed to fit into 90 minutes – but sometimes, if there’s more children than its possible to get through in the 90 minutes, its worth considering adding 30 minutes on to give 2 hours solid driving time. A caveat though – don’t choose this as an upgrade for a normal sized party – only consider it if you are pushing the boundaries (ie 30 kids for a 5 jeep party) as normally 90 mins is ample…

Chequered Bunting – decorate the hall!

Our chequered fabric bunting is a MUST if you want to give the usual leisure centre a lift, and to turn it into a pukka polished racetrack! You only need one to go around the whole track – but do order more if you want to use it to decorate the separate hall (if you ‘ve hired one) for eating etc.

Medals

Our medals are unique to us – and are proper metal (not cheapo grungy plastic ones). We include one in the cost of the party, but if you choose to share a party, please make provision to add a medal or two – as we don’t want any squabbling at the end of the party!

Driving Licences

Our driving licences are totally fab! They are completely personalised with the party goers name, the date they passed and at whose party. They are credit card sized and laminated. But because they are personalised, we need some time to produce them – preferably 3 days. That also means we need the names in advance, and preferably in a format we can import into our system. That format is by the forename followed by the surname with just a comma in between, nothing else – as an example – John,Wayne
We need each name to be on a separate line – and voila ! Job done!