1: General Questions
Yes we do – our public liability is £10 MILLION. Why so much? Because we also do big events – we need the extra cover (most companies only offer £1m) – so should anything go wrong (and it hasn’t yet in all the years we’ve been running) then you can be assured you’re covered. If you would like confirmation we can send you a link to our brokers that gives the details.
We set up Wacky Wheelers at the end of 2006 and did our first party in March 2007, so currently we are in our 19th year. There’s rarely a situation we haven’t come across in that time, so know how to adapt our parties to cover most eventualities and personalities!
After having had a look around the site to make sure you like our concept you’ll need to get a price. It’s quite important that you don’t skip a step, as there’s information fed to you at each stage.
1st STEP: GET A QUOTE
To get the price you can go to the quote page – Get a quote – Wacky Wheelers
It’s important to complete this as accurately as possible, as our system makes various calculations for us on distance and travel times so that we can make a more accurate quote. We should respond within the day but do wait for your quote before completing the next step.
2nd STEP : CHECK IF WE’RE AVAILABLE
Once you have got a price, and it’s acceptable, you’ll need to check whether we have availability. It’s another form, but it should remember much of the info you entered when requesting a quote, so it doesn’t take long. Ask for availability HERE.
3rd STEP: COMPLETE A BOOKING FORM
Hopefully you will have aligned a venue’s availability with ours, and you want to go ahead with the booking, so now is the time to complete the booking form. It’s more important to get the form in than decide which size party you want, as once you have us secured we can be more flexible in terms of party size and options. Again, the form will remember much of the info already entered. The booking form can be found HERE.
4th STEP: PAY THE DEPOSIT
Within a day or so after completing the booking form you will receive an estimate generated from our accounts system, and a separate email containing details of the deposit required to secure the booking. Until we receive the deposit you booking is not secure, so don’t delay in paying it (but please wait until you receive the email requesting it!).
5th STEP: PREPARE FOR THE PARTY!
Once you have paid the deposit you will receive a deposit paid confirmation email – and that’s it! You’re good to go. You’ll get a final invoice in the month of the party, and the balance needs to be settled within 7 days of the party. You’ll also receive emails of party timings etc in the week of the party.
Enjoy your party!